Privacy Policy

Your privacy is important to us. theChiroConsultant ("us", "we", or "our") is a brand operated by Social Marketing Connections Inc., and operates the thechiroconsultant.com website (the "Service"). This policy explains what data we collect, how we use it, the control you have over it, and the measures we take to keep it safe.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Personal Data

Data about an individual who can be identified from that data, or from that data and other information either in our possession or likely to come into our possession.

Usage Data

Data collected automatically, either generated by use of the Service or from the Service infrastructure itself — the duration of a page visit, for example.

Cookies

Small data files placed on your computer or mobile device when you visit a website. Cookies are widely used to make websites work, to make them work more efficiently, and to provide reporting information.

Data Controller

A person who, alone or jointly with others, determines the purposes for which and the manner in which personal data is processed. For the purpose of this policy, we are a Data Controller of your data.

Data Processor (or Service Provider)

Any person other than an employee of the Data Controller who processes data on behalf of the Data Controller. We use various Service Providers to process data more effectively.

Data Subject

Any individual who is the subject of Personal Data.

Data User

The individual using our Service. The User corresponds to the Data Subject.

Information collection and usage

We collect two types of information, in the appropriate situations, to provide and improve our Service:

• Personal information. While using our Service we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your name, email, phone number, or address.
• Non-personal information. We collect browsing behaviour, device type, and analytics data to improve our website experience.

We may use your Personal Data to respond to your requests, contact you with newsletters, or inform you of marketing events that may be of interest. You may opt out of any or all of these communications by following the unsubscribe link, or by contacting us to be removed from any email we send.

Usage and device data

We may also collect information on how the Service is accessed and used. This may include your IP address, browser type and version, operating system, device type, screen resolution, referral information (the website or link you came from), clicks, scrolling behaviour, mouse movements, keystrokes excluding sensitive information such as passwords or credit card details, the pages of our Service that you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

Session recordings and heatmaps

We may record how you interact with our site, such as pages visited, time spent, and navigation behaviour.

Tracking and cookies data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are sent to your browser from a website and stored on your device, and may include an anonymous unique identifier. We also use beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

Examples of cookies we use:

• Session cookies help operate our website and remember user actions.
• Preference cookies store user preferences and settings.
• Security cookies maintain website security and protect against fraud.

You can adjust your browser settings to refuse cookies or to notify you when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of our Service. If you are visiting from the EU, you can also read our Cookie Policy.

How we use data

We use the collected data to:

• Provide and maintain our Service
• Notify you about changes to our Service
• Allow you to participate in interactive features when you choose to do so
• Respond to your inquiries or service requests
• Gather analysis so we can improve our Service
• Monitor the usage of our Service
• Detect, prevent, and address technical issues
• Comply with legal obligations
• Provide you with news, special offers, and general information about goods, services, and events similar to those you have already purchased or enquired about, unless you have opted not to receive such information

Data retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this policy. We retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We also retain Usage Data for internal analysis. Usage Data is generally retained for a shorter period, except where it is used to strengthen security or improve the functionality of our Service, or where we are legally obligated to retain it longer.

Transfer of data

Our website is hosted by a third-party provider, which means your information — including Personal Data — may be transferred to and maintained on computers located outside your state, province, or country, where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this policy, followed by your submission of such information, represents your agreement to that transfer.

We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this policy. No transfer of your Personal Data will take place to an organisation or a country unless adequate controls are in place.

Business transfers

In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred as part of the transaction. We will notify you by email or a prominent notice on our website if such a transfer occurs, along with any changes to this policy.

Will we ever sell your data?

No. We respect your privacy and are committed to protecting your personal information. Any information or personally identifiable data collected will never be shared, sold, or traded to third parties or affiliates for marketing or promotional purposes.

Data disclosure for law enforcement

Under certain circumstances we may be required to disclose your Personal Data if required to do so by law, or in response to valid requests by public authorities such as a court or a government agency. Where we are legally compelled to disclose your information, we will attempt to notify you unless doing so would violate the law or a court order.

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation such as a search warrant, subpoena, or court order
• Protect and defend the rights or property of theChiroConsultant
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Data security

The security of your data is important to us. We use encryption, secure servers, and other safeguards to protect it, combining technical, administrative, and physical controls. This includes using Transport Layer Security to encrypt many of our website services.

No method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

"Do Not Track" signals

Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable it in the preferences or settings page of your browser.

Your rights

We take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Where possible, you can update your Personal Data by contacting us to make the required changes.

If you wish to know what Personal Data we hold about you, or want it removed from our systems, please contact us. To the extent required and permitted under applicable law, and subject to our rights to limit or deny access under applicable law, you have the right to:

• Access and receive a copy of the Personal Data we hold about you
• Rectify and correct any Personal Data held about you that is inaccurate
• Request the deletion of Personal Data held about you from our database

You also have the right to data portability. You can request a copy of your Personal Data in a commonly used electronic format so that you can manage and move it. Please note that we may ask you to verify your identity before responding to such requests.

Canadian residents: your rights under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act, you have the right to access, correct, or request deletion of your Personal Data.

If you believe we have misused your personal data or not complied with privacy laws, you may file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca. You may also contact your provincial privacy commissioner, if applicable. To make a request, contact us.

U.S. residents: your rights under U.S. privacy laws

Your privacy rights depend on the state where you reside. If you have concerns about how we handle your personal data, you may file a complaint with the appropriate regulatory authority, such as the Federal Trade Commission at reportfraud.ftc.gov.

California residents (CCPA and CPRA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act regarding your personal data. To exercise these rights, use the contact details at the bottom of this page, or contact the California Attorney General at oag.ca.gov. We will verify your request as required by law.

Other U.S. state laws

Residents of certain U.S. states, including Virginia, Colorado, and Connecticut, may have additional rights regarding their personal data under applicable privacy laws. To exercise these rights, use the contact details at the bottom of this page. We will verify your request as required by law.

Service providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf, and are obligated not to disclose or use it for any other purpose.

Each third-party provider has its own privacy policy, and we encourage you to review them.

Analytics

Google Analytics is a web analytics service provided by Google, Inc. that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service, and shares this data with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt out by installing the Google Analytics Opt-Out Browser Add-On, which prevents Google Analytics JavaScript from sharing information about your visit. For more information, see Google's Privacy and Terms.

Clarity

We use Clarity by Microsoft to collect and analyse user behaviour data on our website. See Clarity's privacy policy for more information.

Marketing, email, and text communications

We use third-party email marketing, CRM, and text messaging tools to manage customer relationships and send marketing communications, including promotional text messages. You can opt out at any time using the unsubscribe link in our emails, or by replying STOP to text messages.

HighLevel

We use HighLevel for customer relationship management, including sending emails and text messages and automating marketing campaigns. HighLevel also powers the booking calendar embedded on our scheduling page, which may set its own cookies when that page is loaded. See HighLevel's privacy policy for more information.

Customer support and live chat

We may use chatbots, live chat services, or help desk software to provide customer support and assist with inquiries. Conversations and inquiries may be stored for service quality purposes and to improve our support.

Payment processors

If purchases are made through our website, third-party payment processors handle all transactions. We do not store your payment information directly.

Form submissions and data collection

When you submit forms on our website, the information may be processed through third-party form management tools or CRM platforms.

Vimeo

We embed video hosted by Vimeo within our content. Video players load only when you choose to play them, and Vimeo may set cookies at that point. See Vimeo's privacy policy for more information.

Cookie policy

By using our website you agree to the use of cookies as outlined in this policy. You can control or disable cookies through your browser settings at any time.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help us understand how you use our site, remember your preferences, and improve your experience. Cookies may be set by theChiroConsultant, known as first-party cookies, or by third parties such as analytics providers and embedded content.

Types of cookies we use

• Essential cookies are required for the website to function properly, such as page navigation and secure areas.
• Performance and analytics cookies help us understand how visitors interact with the website.
• Functional cookies remember user preferences to provide a personalised experience.
• Third-party cookies may be used by services embedded on our site, such as video players and booking calendars.

Managing your cookie preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Disabling certain cookies may affect website functionality. To learn more, visit All About Cookies.

Changes to this cookie policy

We may update this cookie policy occasionally to reflect changes in technology or regulations. Any updates will be posted on this page with an updated revision date.

Links to other sites

Our Service may contain links to sites that are not operated by us. If you click a third-party link you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children's privacy

We are committed to protecting the privacy of children. Our Service is intended for general audiences, including parents and guardians, but we do not knowingly collect personally identifiable information from children under the age of 13 in the U.S., or under the age of 16 in some Canadian provinces, without parental consent.

If you are a parent or guardian and become aware that your child has provided us with personal data without your consent, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to delete that information as quickly as possible.

Changes to this privacy policy

We may update this policy from time to time. You are advised to review it periodically. Changes are effective when posted on this page, reflected with a new updated date.

Legal disclaimer

The information on this website is for general informational purposes only and should not be considered professional advice. We strive to provide accurate and reliable information, but we do not guarantee its completeness or correctness. For specific concerns, especially regarding health, legal, or financial matters, we recommend consulting a qualified professional.

All information on this site is provided as is, without warranties or guarantees. We are not responsible for any losses or damages that may result from using the information provided here. In no event will we, or our affiliates, partners, employees, or agents, be liable for any loss, injury, or damages arising from reliance on any information contained on this website, including consequential, incidental, or special damages, even if we have been advised of the possibility of such damages.

Who we are and how to contact us

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us.

This policy does not protect you when you send content, questions, or ideas to theChiroConsultant by email. If you want to keep any information private or proprietary, do not send it by email. We try to answer every email within 48 business hours, but are not always able to do so.

Copyright statement

All content on this website, including text, graphics, images, and multimedia, is either used under licence or is copyrighted by theChiroConsultant or its affiliates. All rights are reserved. Reproduction of any content for commercial purposes is prohibited without prior written permission.